Privacy Policy

---

Effective Date: 06-NOV-2025

This Privacy Policy describes how PT FINDER ("Company," "we," "us," or "our") collects, uses, processes, and protects your information when you use the PT FINDER mobile application and related website (collectively, the "Service").

We may collect personal information that can identify you directly or indirectly. The types of information we collect depend on how you use the Service.

• Information You Provide Directly:
  
  • Account Data: Name, email address, password, postal address, phone number, and profile picture when you register for an account.
  • Fitness/Professional Data: for Personal Trainers: professional certifications, qualifications, experience, location. For Users: fitness goals, preferred training style, availability, and location for finding a trainer.
  • Communications: Information you send to us when you contact customer support, participate in surveys, or communicate with other users (e.g., through in-app messaging).
  • Payment Data: If you purchase a subscription or service, payment information (processed by a third-party payment processor, who may share limited data with us, like the last four digits of your card and billing address).
• Information Collected Automatically:
  
  • Usage Data: Information about how you access and use the Service, such as the pages or features you view, the time spent on the Service, and your actions.
  • Device Data: Information about your mobile device or computer, including your IP address, device type, operating system, unique device identifiers, and mobile network information.
  • Location Data:  Precise or approximate location information if you have enabled location services on your device (e.g., to help you find nearby trainers). You can disable this at the device level.
  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to track activity on our Service and hold certain information. (See Section 5).

We use the information we collect for various purposes, including:

• To Provide and Maintain the Service: To operate the PT FINDER app and website, including facilitating connections between users and personal trainers, managing your account, and processing transactions.
• To Improve the Service: To understand how you use the Service, diagnose and fix technical problems, and develop new features.
• To Communicate with You: To send you technical notices, updates, security alerts, and support and administrative messages.
• For Marketing and Promotion: To send you promotional communications about PT FINDER's features, offers, and services, based on your preferences.
• For Security and Fraud Prevention: To protect our Service, users, and the public, and to detect, prevent, and respond to fraud, abuse, and other unlawful activities.
• To Enforce our Terms and Conditions: To monitor and ensure compliance with our agreements.

We may share your information in the following circumstances:

• With Other Users: Information necessary to connect users and trainers (e.g., sharing a trainer's profile with a potential client, or a client's request details with a trainer).
• With Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, hosting, customer service, and marketing assistance.
• For Legal Reasons: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With Your Consent: We may share your information with any other third party with your prior consent.

Depending on your location and applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of your personal information (the "right to be forgotten").
• Object to or restrict the processing of your personal information.
• Withdraw consent where we rely on consent to process your personal information.
• Opt-out of marketing communications at any time.

To exercise these rights, please contact us using the details in Section 6.

We may use cookies and similar technologies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

If you have questions or comments about this policy, you may contact us at:

PT FINDER Email: hello@pt-finder.app